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Privacy Policy

BigLive collects personal information about you when you register to use and/or use the BigLive platform, or mobile Apps created with the BigLive platform (together, BigLive Platform).
Personal information is any information or opinion about you from which your identity can be ascertained, including your name, email address, and other information you provide that may assist BigLive in conducting its business or meeting its legal obligations.

BigLive follows the National Privacy Principles (NPPs) set out in the Privacy Act 1988 (Cth) (Privacy Act) when dealing with your personal information. The NPPs set out minimum standards regarding the collection, use, and storage of personal information.

Use and Disclosure of Personal Information

BigLive may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act. For example, BigLive collects and holds personal information about you for the purpose of:

  • Providing you with the BigLive Platform;

  • Providing you with access to social networking services within the BigLive Platform;

  • Conducting BigLive business;

  • Customising promotional or advertising material made available via the BigLive Platform;

  • Contacting you regarding the BigLive Platform; and

  • Monitoring your use of the BigLive Platform.

In most cases, if you do not provide BigLive with requested personal information, BigLive may not be able to supply you with full access to the BigLive Platform.

Ordinarily, personal information will only be directly collected from you, and BigLive will not use your personal information for purposes unrelated to the BigLive Platform unless BigLive first obtains your consent. If you agree, BigLive will collect personal information from you via social networking and other mediums you nominate, such as via a connection with Facebook.

BigLive will always use fair and lawful means of collecting personal information, and where possible, will give you the option of interacting with us anonymously, provided it is practicable and lawful to do so.

BigLive may disclose your personal information to:

  • Our related bodies corporate;

  • Third parties (including customers of the BigLive Platform) or individuals who assist us in providing the BigLive Platform, who contribute to the BigLive Platform or who perform functions on our behalf (such as consultants, agents, lawyers etc); or

  • Anyone else who you authorise us to make a disclosure to.

BigLive will not send your personal information outside of Australia without:

  • Obtaining your consent (in some cases this consent will be implied by your use of the BigLive Platform); or

  • otherwise complying with the NPPs.

BigLive does not represent third parties who may receive your personal information will have privacy policies equivalent to this one or be subject to the Privacy Act.

Type of Data Collected

We may collect personal and other information about you when you use any of the Digital Services, as described below. “Personal Information” is information which can be used to distinguish or trace an individual’s identity, such as their name, mailing address, email address, location, etc., whether used alone, or when combined with other personal or identifying information which is linked or linkable to a specific individual.
We typically collect Personal Information and other data from you, and use that information in the following ways and as otherwise set forth in this Policy or otherwise communicated to you from time to time (subject to your consent when required by applicable laws). Please note, any information collected under this Policy may be associated with other information about you, whether by us or a third-party service provider. For example, we may from time to time obtain data from third parties such as business partners or other companies and append it to existing user data to add more detail to the information we have about you.

Background Location Data

BigLive may request background location data for the following scenarios:

  • To provide notifications and alerts when you enter a geo-fenced region such as a sponsor activation site. We will alert you of any sponsor promotions.

  • To provide your location to emergency service workers in the case of an emergency.

Storage and Security

During transmission, BigLive cannot guarantee the privacy or security of personal information you submit. However, once received, BigLive takes reasonable steps to securely store your personal information and to protect it from loss, misuse or unauthorised access, disclosure or modification. For example, BigLive may implement measures to safeguard your information in the form of written privacy policies and physical, electronic or procedural protection. Information is destroyed or permanently de-identified when it is no longer needed for any purpose for which it was collected.

Access and Correction

If you believe that any personal information held by BigLive about you is not accurate, complete or up to date, please contact BigLive.

On your request, BigLive will give you access to the personal information held about you, except in limited circumstances prescribed by the NPPs. BigLive may require you to reasonably identify yourself as part of an access request and may also charge a fee for providing access (which will be limited to the amount of our reasonable expenses incurred in responding to your request).

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